Job Responsibilities:

  • Responsible for presales engagement and knowledge transfer to sales & delivery team for site information, proof-of-concept demonstration, presentation, application.
  • Responsible for new hardware and software verification processes for POC and demos.
  • Responsible and manage/update marketing product documentation.
  • Responsible for project implementation and knowledge handling over.
  • Provide application consultancy and support to ensure customers’ requirements are met.
  • Coordinate and manage the onsite supported system.
  • Coordinate system project roll-out, meetings and updates.

Job Requirements: 

  • Degree in Computer Engineering/ Electrical & Electronics Engineering/ Telecommunications or equivalent.
  • Diploma in Common ICP Programme/Engineering Programme
  • Experience in Cybersecurity products will be an added advantage.
  • Network Equipment or IT Security Vendor experienced preferred.
  • Good knowledge of Linux Operating System (Redhat, Oracle Linux) soft skill will be preferred.
  • Good knowledge and understanding of wireless network architecture, network protocols and various network technologies (GSM/UMTS/LTE/2G/3G/4G/5G/NBIOT), and their evolution.
  • Excellent verbal and written communication skills, good interpersonal skills.
  • Excellent presentation skills to effectively carry out key product and solution messages during customer engagements.
  • Project management skill set and experience would be added advantages.

JOB RESPONSIBILITIES:

• Assist business unit to exceed sales target via Pre- and Post-sales technical support such as: product configuration proposal, demonstration, product application POC, technical preparation and compliance in project tender, product training, testing and commissioning of test-and-measurement equipment.

• Participate actively in sales process from deal qualification to benchmarking until deal closure. To provide technical advises to sales team on sales strategy development, and competent to identify key technical value differentiators to win deals.

• Handle customer enquiries, analyse customer’s requirements, propose the right solution for customer.

• Marketing activities support including technical sharing in seminar or webinar, product presentation and demo in exhibitions, application note technical writing, or product training video shooting.

• Solving customers’ technical problems with excellent service to ensure customer satisfaction and take initiative to continuously improve support services provided to customers.

• Handle escalation from customers, escalate for help on roadblock issues.

• Take ownership to identify learning gap, pick up new technology, product knowledge and new skills to align with business direction.

 

JOB REQUIREMENT:

• Bachelor’s Degree in Engineering (Electrical/Electronic) or equivalent.

• At least 2 years of working experience in technical support activities which involve training, conduct presentation, demonstration, commissioning and project management.

• Working experience in the related Semiconductor / Electronics Manufacturing industry & background in RF test equipment or relevant would be an added advantage.

• In-dept knowledge of using test and measurement equipment such as LCR Meter; Impedance analyzer; SMU: oscilloscopes, are required. Knowledge of RF Sources, Spectrum Analysers, RF Power Meters and Noise Figure Analysers and RF/microwave Network Analysers would be an added advantage.

• Instrument programming knowledge in SCPI or instrument drivers on .NET, C#, C++, Python or Keysight/Agilent Vee would be an added advantage.

• Good command of English. Technical writing experience will be an added advantage.

• Good communication and presentation skills.

JOB RESPONSIBILITIES:

• To assist in drafting Company’s policies and procedures of the business process activities.

• To register, review, obtain approval and circulate the Company’s policies, procedures, forms as per ISO standard requirements.

• To liaise with interdepartmental on the process improvement activities identified through internal/external audit or raised by the top management.

• To organize operational excellence meetings for corporate functions, taking minutes of meetings and follow-up action items.

• To follow up on action status with respective departmental related to process improvement issues or any issues raised from operational meetings.

• To prepare a report on the key result areas of process improvement/ operation management.

• To assist in the preparation of Management Review Meeting (MRM) to review the effectiveness of Quality Management System.

• To support, track and monitor the existing and new projects related to process/system improvement.

• To conduct awareness for all staff related to ISO standard requirements.

• To prepare an audit plan, perform audit, prepare a report of the audit for the Group of Companies.

• To follow-up corrective action plan and close the audit findings as per the deadline set.

• To perform ad-hoc audit/investigation if needed by the top management.

• To assist all departments in identifying the Risk Register and the mitigation plan as per ISO standard requirements.

• To prepare the risk register dashboard to fulfill the ISO standard.

• To monitor the ISO certificate renewal and its maintenance for the Group of Companies.

• To liaise with the certification body for auditing activities for the Group of Companies.

• To follow-up corrective action plan and close the audit findings as per the deadline set for the Group of Companies.

• To support administrative function as a document controller for ISO standard requirements.

• To manage, track and monitor master list requests from BUH to review corporate and business agreements with a demonstration of business acumen.

• To manage, track and monitor the master list of customer/vendor assessment matters, namely regulatory inquiries, governance, due diligence, audit and clarification from authority or regulatory for the Group of Companies.

JOB REQUIREMENT:

• Minimum degree in business administration/operation management and its equivalent.

• Lead auditor ISO9001:2015 certificate.

• Awareness and Implementation of ISO9001:2015 certificate.

• Professional certificate of legal/compliance-related field.

• Minimum 3 years’ experience in quality management system and exposure to the detailed requirements of ISO 9001 standard.

• Experience in operation management/business process re-engineering to achieve the operational excellence of the company.

• Experience in handling contracts/business agreements with basic knowledge of applicable laws in Malaysia.

• Knowledge in corruption laws and management of the requirement of Anti-Bribery.

• Minimum 3 years’ experience in quality management system and exposure to the detailed requirements of ISO 9001 standard.

• Experience in operation management/business process re-engineering to achieve the operational excellence of the company.

• Experience in handling contracts/business agreements with basic knowledge of applicable laws in Malaysia.

• Knowledge in corruption laws and management of the requirement of Anti-Bribery.

• Computer literate, well-versed with Microsoft Office.

JOB RESPONSIBILITIES:

• Manage Help Desk ticket and perform 1st – 2nd tier support on Hardware, Network, Server, Software, O365 applications, SAP B1, Internal Portal, and IT-related.

• Setup, configure, troubleshoot and maintain network infrastructure in the organization issues, diagnose problems, and manage and maintain network devices i.e. routers and switches to ensure the proper functioning of network and internet access.

• Perform scheduled server updates and backup. Backup and restore on critical database from virus attack, and intrusion while helping to recover servers from unavoidable contamination through proper backup or recovery systems.

• Server and system administration in O365, SAP B1, and Internal Application Portal.

• Manage and audit IT hardware and software licenses, renewal by using the Manage Engine Asset system and SharePoint. Ensure all software licenses are following legal software requirements.

• Liaise with vendors on IT help desk support-related issues to close cases and sourcing for IT-related.

• Perform daily scheduled checks on antivirus, network, servers, internet line monitoring and IT-related to ensure a smooth operation.

• To manage, monitor, and set up a video conference system or audio system.

• Create & Track work plans and Coordinate with teams to make sure Action Items are tracked to closure.

• Ability to handle multiple activities in a fast-paced environment.

JOB REQUIREMENT:

• 3 to 5 years of experience as IT and System Support Specialist or a similar role.

• Job knowledge required:

  • Network Infrastructure
  • Server Administration in MS SQL, HP, Windows & Linux OS
  • Microsoft 365

• Knowledge of ERP processes will be an added advantage.

• Knowledge in Crystal Reports will be an added advantage.

• Excellent problem-solving and communication skills.

• Customer-oriented with a service mindset.

• Ability to work independently and collaboratively in a team.

JOB RESPONSIBILITIES:

• To provide assistance towards AE in documentational and technical support for a national level project during the deployment stage.

• Assist in on-site installation of equipment during the deployment stage of the project.

• Assist in site coordination of different stakeholders for the installation of equipment.

• Assist in documentation preparation and consolidation of installation works and user acceptance test.

• Assist in stock check of equipment bill of quantities prior to delivery for site installation.

• Carry out initiatives and other activities requested by the supervisor.

JOB REQUIREMENT:

• Candidate can be from those enrolled in a Diploma or Degree Program in Mechatronic/Electrical/Electronic/Telecommunication or equivalent.

• Possess basic Mechatronic/Electrical/Electronic/Telecommunication technical knowledge.

• Having hands-on installation skills will be an added advantage.

• Quick to adapt to changes.

• Able to communicate well in English and Bahasa Malaysia.

• Team player.

• Possess initiative and willingness to learn.

• This position will require the candidate to travel.

JOB RESPONSIBILITIES:

• Work closely with IT, Operation, and Finance team to support the execution of business processes, data validation, cleansing, and analysis.

• Conduct business requirement studies, review existing systems, and provide system and operation process support based on system features and functions.

• Able to communicate well with the technical teams to understand the technical and system requirements.

• Perform system troubleshooting, testing, and documentation.

• Provide support in documentations, user guides, training materials, and Standard Operating Procedure.

• Ensure proper formatting of all contents following our corporate branding.

• Create & Track work plans and Coordinate with teams to make sure Action Items are tracked to closure.

• Ability to handle multiple activities in a fast-paced environment.

• Develop reports using Crystal Reports.

JOB REQUIREMENT:

• Junior or Senior at a University or College majoring in Business Information Technology/Computer Science/Computer Engineering.

• Needs to be comfortable with process workflow and documentation writings.

• Strong interpersonal skills for working with cross-functional teams.

• Self-driven and with attention to detail, resourceful, and proactive.

JOB RESPONSIBILITIES:

  • Prepare and format tender documents, ensuring clarity, accuracy, and completeness.
  • Maintain a comprehensive schedule of pre & post tender deadlines and proactively manage timelines to meet submission requirements.
  • Analyze various risk factors, including payment terms, financial implications, and project requirements.
  • Collaborate with relevant stakeholders to gather insights contributing to a thorough risk analysis & management.
  • Ensure that all documentation is up-to-date and readily accessible for reference.
  • Perform any ad-hoc reports/tasks as per delegated by the superior.

JOB REQUIREMENTS:

  • At least Diploma in Business Administration/Project Management or equivalent.
  • At least 3 years working experience in Business Administration/Project Management.
  • Good command of English.
  • Highly organized and able to deal with multiple activities at one time.
  • Excellent communication and interpersonal skills.
  • A team player as well as a strong self-motivator to succeed.
  • Knowledge in Project management & SAP system will be an added advantage.
  • Computer literate in Microsoft Office.